Delivery Information

Delivery Information


All orders on www.mosskillers.co.uk for delivery within England, Scotland & Wales, whatever their size, are charged a flat delivery rate of £7.00 plus VAT - this is the rate for standard delivery which we aim to dispatch within 2 working days.  Islands, Northern Ireland and certain Scotland postcodes are charged at a higher rate to reflect the higher charges, made to us, by all the courier firms with whom we work.  This higher rate is £15.00 plus VAT and is confirmed in your shopping cart before you make any payment.

You can also upgrade at checkout to an express service which means that orders received before midday are prioritised for dispatch the same day on a next day service. 

Orders received after 12 noon will be scheduled for dispatch the next working day to be with you the following  working day.

Delivery addresses outside the UK will differ - you can see the shipping cost by estimating shipping and adding your address details in your shopping cart.


***Please Check your goods immediately upon receipt.  If you have ordered one of our TELESCOPIC LANCES then these must be checked for damage before you sign for the delivery and if there is any damage then you must notify the courier accordingly.  We are unable to accept any claims for damage to these items unless you have notified the courier.***


All packages, particularly those containing sprayers and accessories should be checked to ensure that contents are complete within 48 hours of receipt.  Any missing or damaged parts or components must be notified to us within 48 hours otherwise replacement parts will be subject to normal charges.